Submit and Manage Requests for Assistance

Show The Way provides a platform for first responders, the general public, and others to submit requests for assistance that are managed within the Regional Command Center. Tickets are initially submitted through Show The Way within the app or web version. The Dispatch Map can be filtered to show incoming tickets that are unassigned; you…

Customizing Your Surveys

One of the optional features for communities who sign up to implement Show The Way is customizing surveys. Show The Way offers a standard set of survey templates. Not only can these templates be customized, but new custom surveys can also be created. Surveys can be added to the following areas of Show The Way:…

Resource Directory: Location-based, relevant information

Resource Directory Having the most up–to–date information to share with persons experiencing homelessness, other service providers, and first responders is vital to effective Street Outreach engagement. The Resource Directory can detail provider-specific information sourced from your local Homeless Management Information System (HMIS), with additional information that may not be captured in HMIS: Hours of operation…

By-Name-Lists & Show The Way

The By-Name-List (BNL) HUD’s prioritization notice encourages COCs to include in their policies and procedures governing coordinated entry a “requirement that all CoC Program-funded PSH accept referrals only through a single prioritized list that is created through the CoCs coordinated entry process, which should also be informed by the CoCs street outreach.” The ability to…

Resources for Veterans

Following are links to Resources for Veterans from the VA: Veterans Experiencing Homelessness Resources and Programs from the VA Show The Way: Making Connections While progress has been made in reducing veteran homelessness, more work remains to be done. Show The Way offers a platform for engaging with persons experiencing homelessness, including veterans, and meeting…