The Public Portal is a centralized location in the Show The Way app designed to provide support for the community – both housed and unhoused – and does not require a login. It leverages the functionality of Show The Way without requiring the public to be an outreach worker in order to find help. In…
The Public Resource Directory is a directory of organizations, projects, and other resources in your community that assist people experiencing homelessness connect to services and housing. The Public Resource Directory found in the Client Portal displays all of the Projects and Providers that have their visibility settings on, meaning that the people charged with ending…
Citizen Requests are a way for community members or people experiencing homelessness to request help from the people charged with ending homelessness in your community. If your community is using Show The Way, and has enabled the Client Portal feature, you can request assistance for yourself, another person, or a physical location. If your community…
The initial steps for setting up an overflow unit or bed are almost the same as the steps outlined in the Managing Unit & Bed Inventory guidance. The difference with Overflow beds comes in two spots, Resource Directory project setup, and Resource Directory List View. Resource Directory Project Setup In the same location as the…
Each Datastore in Show the Way now comes with 12 default services; Care, Crisis, Education, Financial, Food, Goods, Health, Housing, Legal, Shelter, Transit, & Work. For every project, Administrators can choose to change the service settings to custom services instead. In the image above, you can see there are two tabs for service types;…
You can view a video walk-through of the updated Service Tracker by clicking here. The intention of the Service Tracker is to provide a method for service providers to be able to connect multiple clients easily to specific services. Examples of when this is useful include larger connection events, at service centers where many clients might…
If you have not already logged into the Data Warehouse, please reach out to support@simtechsolutions.com in order to be added to your Datasource. Data that is fully compliant with the current version of the HUD CSV Data Exchange Format can be uploaded in HomelessData.com (as contracts and permissions allow). Before you can manually upload data,…
Getting Started Guidance for Show The Way Administrators Designated Show The Way administrators are tasked with ensuring that the application is properly configured to meet local needs and that the users of the app are given the appropriate level of access. The guidance below is aimed to help with these initial setup steps including creating…